Mabin Enterprise (“Mabin”) has created this privacy policy to demonstrate our commitment to protecting your privacy. This policy outlines our practices regarding the collection, use, and sharing of information through the Mabin Web Application (“the App”) and other interactions with you. Please note that external links from the App may have separate privacy policies, and Mabin is not responsible for the privacy practices of such external sites.

1. Interpretation

In this policy:

  • Biometric Data: Personal data resulting from specific technical processing relating to physical, physiological, or behavioral characteristics.
  • Consent: Freely given, specific, informed, and unambiguous indication of the data subject’s wishes.
  • Data: Individual facts, statistics, or information regarding an individual.
  • Data Subject: An identified or identifiable natural person.
  • Data Protection Officer (DPO): Oversees our data practices.
  • Explicit Consent: Clear and specific consent.
  • Personal Data: Information relating to an identified or identifiable natural person.
  • Processing: Operations performed on personal data.
  • Records: Documents created and received in the conduct of affairs.
  • Supervisory Authority: Independent public authority overseeing data protection.
  • Mabin: Mabin Enterpirse, registered in Zambia

2. Data Collection

We may collect Personal Information that can identify you, such as name, address, mobile number, email, or other location data when you use our services.

3. Device Information

  • When you use the App, we collect device-specific information such as model, OS, unique identifiers, and network details.
  • Server logs may include IP addresses, MAC addresses, and other information related to your device and interactions with the App.

4. Use of Your Information

We may use your Personal Information to contact you, provide updates, and improve our services. We may also use non-personal aggregate information for analytical purposes.

5. Consent

  • We obtain explicit consent, ensuring it is freely given, specific, and can be withdrawn at any time.
  • Sensitive data like biometric information requires explicit consent.

6. Data Protection Officer

Our Data Protection Officer oversees the collection, use, and protection of your information.

7. Keeping Your Information Safe

We implement security measures to protect your information and meet legal obligations regarding data retention.

8. Sharing Your Information

We may share your information with third parties only when necessary and with adequate data protection assurances.

9. Your Rights Regarding Personal Information

You have rights to access, update, correct, and delete your information. You can also withdraw consent and object to processing.

10. Updates to Your Information

You can update your personal details by contacting us.

11. Withdrawal of Consent

You can withdraw consent for the use of your Personal Information at any time.

12. Restricting and Deleting Your Information

You have the right to restrict or request deletion of your Personal Information.

13. Moving Your Information

Upon request, we can share your information in a portable format where feasible.

14. Right to Lodge a Complaint

If you have concerns about your Personal Information, you can contact us or lodge a complaint with the supervisory authority.

15. Updates to this Privacy Policy

This policy may be updated periodically to reflect changes in our practices and services.

For any queries regarding this policy, please contact our Data Protection Officer at info@mabinapp.com or call us at +260 961312290.

 

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